F&Q

Frequently Asked Questions (FAQ)

  1. What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, Diners Club, and Interact.

  1. How long will it take to receive my order?
  • Delivery times vary depending on your location. Typically, orders are processed within 3-4 weeks. For more details, please visit our Shipping Policy page.
  1. Can I track my order?
  • Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on our website or through our shipping partner's website.
  1. What is your return policy?
  • We offer a 30-day return policy. If you are unsatisfied with your purchase, you can return the item(s) for a refund or exchange. Please see our Returns & Exchanges page for more details.
  1. Do you ship internationally?
  • Yes, we ship to most countries worldwide. Shipping costs and delivery times may vary depending on your location. Please check our Shipping Policy page for more information.
  1. How can I contact customer service?
  1. Are your products eco-friendly/sustainable?
  • We strive to offer environmentally friendly products whenever possible. Look for our eco-friendly labels on product pages for more information.
  1. How can I stay updated on new arrivals and promotions?
  • You can sign up for our newsletter at the bottom of our homepage to receive updates on new arrivals, promotions, and exclusive offers.
  1. Is my personal information secure on your website?
  • Yes, we take the security and privacy of your personal information seriously. We use industry-standard encryption technologies to protect your data.

If you have any other questions or concerns, please don't hesitate to contact us. We're here to help!